At The Peter Pan Centre, we are committed to protecting and respecting your privacy. This policy is written in accordance with the Data Protection Act 1998.

For the purpose of the Data Protection Act 1998, the data controller is:
The Peter Pan Centre, Hoon Avenue, Newcastle-under-Lyme, Staffordshire, ST5 9NY.
Charity Number: 1136915.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

If you have any queries about this policy, please contact the team at:
The Peter Pan Centre, Hoon Avenue, Newcastle-under-Lyme, Staffordshire, ST5 9NY, or email info@thepeterpancentre.co.uk.

We collect information from you so that we can personalise your use of our website, assist your use of the site, and improve the site generally. We may also arrange for you to be sent information about related products and services from us, and carefully selected third parties.

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site http://www.thepeterpancentre.co.uk/. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
• To give you the information you’ve requested.
• To inform you about our fundraising activities.
• To ensure that content from this website is presented in the most effective manner for you and for your computer or device.
• To provide you with information, products or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service..

The Peter Pan Centre is committed to ensuring the security of your information. We have strict, physical, electronic and managerial procedures in place to secure and store your personal information.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the Internet is never 100% secure and we cannot guarantee the security of your data transmitted to our website. This means any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To inform you about our fundraising activities.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Your personal information is not shared with any third parties, however, we may disclose this information to a third party if it provides a service to The Peter Pan Centre, such as our Unity Lottery. We have secure agreements in place with any such service provider to protect your data.

Occasions may arise when we have a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to reinforce or apply our terms and conditions, other agreements, or to protect the rights, property, or safety of The Peter Pan Centre, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You have the right to know what information is being held about you. You can ask us about this by contacting the team at The Peter Pan Centre, Hoon Avenue, Newcastle-under-Lyme, Staffordshire, ST5 9NY, or by emailing info@thepeterpancentre.co.uk.

You have the right to ask us not to process your personal data and can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email or phone.

This website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Please keep your information up to date by letting us know at the above address if the information we hold is incomplete or incorrect.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@thepeterpancentre.co.uk.